PRIVACY POLICY

Effective Date: 01/01/2021 | Last Updated: 12/01/2025 | LIVIN LA MAGIC LLC DBA LIVIN LA MAGIC TRAVEL

1. INTRODUCTION

LIVIN LA MAGIC LLC, doing business as LIVIN LA MAGIC TRAVEL and LLM TRAVEL (“LIVIN LA MAGIC,” “we,” “us,” or “our”), is committed to safeguarding the privacy, security, and integrity of all personal information we collect from website visitors, clients, prospective travelers, independent contractors, travel agents, and partners.

This Privacy Policy explains how we collect, use, disclose, store, protect, and manage your data when you:

  • Access our website, digital platforms, or communication channels

  • Enroll as a travel advisor or independent contractor

  • Use our CRM, portals, and third-party platforms

  • Book travel services through us

  • Engage with our marketing, sales, or customer-support activities

By using our services, you acknowledge and agree to the practices detailed in this Privacy Policy.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

  • www.livinlamagic.com and all affiliated digital properties

  • All CRM systems, agent portals, booking systems, and supplier sites we use

  • Independent contractors operating under LIVIN LA MAGIC or LLM TRAVEL

  • Data shared with third-party travel suppliers and service providers

  • Data collected through forms, emails, messaging tools, advertisements, cookies, and analytics tools

This Policy does not apply to third-party websites or travel suppliers’ own privacy practices. We encourage you to review each supplier’s privacy policy individually.

3. INFORMATION WE COLLECT

We collect several categories of information depending on how you interact with us.

3.1. Information You Provide Directly

This includes, but is not limited to:

For Website Visitors and Clients

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (processed via secure third-party processors)

  • Passport details and government identification numbers

  • Travel preferences

  • Emergency contact information

  • Special accommodations or medical notes (only when voluntarily disclosed)

For Travel Advisors / Independent Contractors

  • Legal name and professional name

  • Residential and business addresses

  • Email accounts, phone numbers, and communication preferences

  • Social Security Number, Tax ID, W-9, W-8 information

  • Banking information for commission payments

  • Training records and compliance documentation

  • Login credentials created for our CRM or third-party systems

  • Professional profiles, certifications, and performance reports

3.2. Information Collected Automatically

When you use our website, emails, or CRM portals, we may automatically collect:

  • IP address

  • Browser type, operating system, and device identifiers

  • Cookies and tracking technologies

  • Geo-location (approximate)

  • Usage data, click behavior, timestamps, and navigation patterns

  • Form submission metadata

3.3. Information from Third Parties

We may receive data indirectly from:

  • Travel suppliers (Disney, Universal, hotels, cruise lines, insurance providers, transportation vendors, etc.)

  • CRM providers and booking engines

  • Affiliate marketing channels

  • Social media platforms

  • Background or identity verification tools (for contractors)

4. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

4.1. For Clients

  • To create, manage, and complete travel bookings

  • To communicate itineraries, confirmations, and travel updates

  • To process payments and invoices

  • To personalize travel recommendations

  • To send promotional materials (with opt-out options)

4.2. For Travel Advisors / Independent Contractors

  • To register, onboard, train, and support agents

  • To provide access to CRM systems, booking tools, supplier portals, and educational materials

  • To issue commission payments and financial records

  • To maintain performance analytics, compliance records, and communication logs

  • To ensure security and proper system usage

4.3. General Business Operations

  • Fraud prevention and identity verification

  • Legal and regulatory compliance

  • Data analytics to improve services

  • Website security, troubleshooting, and optimization

  • Customer relationship management

5. LEGAL BASIS FOR PROCESSING (if applicable under GDPR)

Although LIVIN LA MAGIC operates primarily in the United States, we recognize international standards and may process personal information under these bases:

  • Consent

  • Performance of a contract (travel bookings, advisor agreements)

  • Compliance with legal obligations (e.g., tax reporting, emergency disclosures)

  • Legitimate interests (improving services, fraud prevention, analytics)

6. SHARING AND DISCLOSURE OF INFORMATION

We may disclose your information to:

6.1. Travel Suppliers & Vendors

Including, but not limited to:
Airlines, hotels, resorts, cruise lines, tour operators, transfer services, travel insurance providers, ticketing systems, and global distribution systems.

These suppliers require personal data to fulfill travel reservations.

6.2. Third-Party Service Providers

Used for operational purposes such as:

  • CRM platforms

  • Cloud hosting services

  • Email marketing tools

  • Payment processors

  • Lead forms and automation tools

  • Training platforms

  • Compliance verification tools

6.3. Internal Parties

  • Authorized employees

  • Independent contractors bound by confidentiality

  • Managers or administrators who oversee agent operations

6.4. Legal & Regulatory Authorities

Information may be shared as required for:

  • Subpoenas, court orders, investigations

  • Fraud and risk management

  • Tax reporting and legal compliance

7. DATA RETENTION

We retain personal data only as long as necessary to:

  • Provide and complete travel services

  • Comply with legal, financial, and tax requirements

  • Maintain operational and reporting integrity for independent contractors

  • Resolve disputes or enforce agreements

Travel agent records may be stored for extended periods due to regulatory and contractual obligations.

8. DATA SECURITY

We employ reasonable administrative, technical, and physical safeguards, including:

  • Encrypted storage and transmission

  • Role-based access controls

  • Multi-factor authentication in CRM systems

  • Firewalls, host controls, and intrusion detection

  • Vendor security reviews

  • Continuous platform monitoring

No system is completely secure, and we cannot guarantee absolute protection.

9. COOKIES & TRACKING TECHNOLOGY

Our website may use:

  • Session and persistent cookies

  • Pixel tags

  • Analytics tools (e.g., Google Analytics, Meta Pixels, Perspective)

  • Retargeting and advertising trackers

Users may disable cookies through browser settings; however certain features may become unavailable.

10. YOUR RIGHTS

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (where legally permitted)

  • Opt out of marketing communications

  • Withdraw consent

  • Request a copy of your data

To exercise your rights, email: privacy@livinlamagic.com (or any email you prefer).

11. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13 without parental consent.
Minors’ information is collected only when necessary to complete travel bookings and must be provided by a parent or legal guardian.

12. THIRD-PARTY LINKS

Our website may contain links to external websites and supplier portals. We are not responsible for their privacy practices or content. Users should review each third-party privacy policy independently.

13. INTERNATIONAL DATA TRANSFERS

Travel services often require information to be transmitted across international borders.
By using our services, you consent to such transfers, including jurisdictions with different privacy laws.

14. INDEPENDENT CONTRACTORS & ADVISORS — ADDITIONAL NOTICE

Independent contractors working with LIVIN LA MAGIC agree to:

  • Maintain confidentiality and safeguard client data

  • Use CRM systems only for authorized purposes

  • Never export, copy, or download client information without consent

  • Comply with all data-protection laws applicable to their region and providers

  • Use secure passwords, devices, and networks

Failure to comply may result in termination and legal action.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Changes will be posted on our website with a revised Last Updated date.
Continued use of our services constitutes acceptance of any updates.

16. CONTACT INFORMATION

For questions or concerns regarding this Privacy Policy or your data, contact us:

LIVIN LA MAGIC LLC
DBA LIVIN LA MAGIC TRAVEL / LLM TRAVEL
Email: privacy@livinlamagic.com
Website: www.livinlamagic.com
Address: 1633 Future Way #312, Celebration FL 34747

17. NOTICE TO CALIFORNIA RESIDENTS (CCPA/CPRA COMPLIANCE)

This section supplements the information contained in the LIVIN LA MAGIC LLC Privacy Policy and applies solely to individuals who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA). Terms defined under the CCPA/CPRA have the same meanings when used in this section.

LIVIN LA MAGIC LLC, DBA LIVIN LA MAGIC TRAVEL, DBA LLM TRAVEL (“LIVIN LA MAGIC”) is committed to providing California consumers with transparency regarding how we collect, use, disclose, and retain their personal information.

17.1. CATEGORIES OF PERSONAL INFORMATION WE COLLECT

Over the past 12 months, we may have collected the following categories of Personal Information as defined by CCPA/CPRA:

A. Identifiers

  • Real name, alias, postal address

  • Unique personal identifiers

  • Online identifiers (IP address, cookie ID)

  • Email address, phone number

  • Account login information for our CRM portals

B. Customer Records

  • Payment details (processed via third-party providers)

  • Travel history, booking preferences

  • Passport numbers and government IDs (when required for travel services)

C. Protected Classification Characteristics (if voluntarily provided)

  • Age, gender, nationality

  • Medical or disability-related accommodation requests

D. Commercial Information

  • Records of travel products purchased

  • Itinerary data

  • Loyalty memberships

E. Internet / Network Activity

  • Browsing history on our website

  • Device and browser metadata

  • Tracking and analytics data

F. Geolocation Data

  • Approximate location from IP address, Country, State

G. Professional or Employment Information (Advisors/Contractors)

  • Training records, performance metrics

  • Licensing, certifications, W-9 and tax records

H. Sensitive Personal Information (SPI) — Only when required

  • Passport numbers

  • Social Security Numbers, Tax ID

  • Account login credentials (encrypted)

We do not collect biometric data, audio/voiceprints, or precise geolocation unless explicitly required for travel security.

17.2. SOURCES OF PERSONAL INFORMATION

We collect personal information from the following sources:

  • Directly from you

  • Third-party travel suppliers (hotels, airlines, cruise lines, theme parks)

  • CRM platforms and supplier/booking engines

  • Agent sign-up portals and contractor onboarding systems

  • Cookies, analytics tools, session trackers

  • Social media or lead-generation forms

17.3. PURPOSES FOR COLLECTING PERSONAL INFORMATION

We may collect and use Personal Information for:

  • Travel booking and fulfillment

  • Agent onboarding, compliance, payments, and support

  • Website functionality and analytics

  • Communication, marketing, and service improvement

  • Fraud prevention and security

  • Legal and regulatory compliance

17.4. DISCLOSURE OF PERSONAL INFORMATION

In the last 12 months, we may have disclosed Personal Information for business purposes to:

  • Travel suppliers (e.g., Disney, Universal, hotels, airlines, cruise lines, insurance providers)

  • Third-party vendors (CRM systems, cloud hosting, email tools, payment processors)

  • Independent contractors (with confidentiality obligations)

  • Legal authorities when required

We do not sell Personal Information as defined by the CCPA/CPRA.
We do not share Personal Information for cross-context behavioral advertising without consent.

California consumers who opt in to marketing communications may withdraw consent at any time.

17.5. YOUR RIGHTS UNDER THE CCPA/CPRA

California residents have the following rights:

1. Right to Know

You may request that we disclose:

  • Categories of personal information collected

  • Sources of personal information

  • Business purpose for collection or disclosure

  • Categories of third parties we share data with

  • Specific pieces of personal information retained

2. Right to Delete

You may request deletion of personal information we have collected, subject to exceptions such as:

  • Completing travel bookings

  • Fraud prevention

  • Compliance with law

  • Internal uses aligned with consumer expectations

3. Right to Correct

You may request corrections to inaccurate information we maintain.

4. Right to Opt Out of Selling or Sharing

We do not sell or share Personal Information as interpreted under CCPA/CPRA.

5. Right to Limit Use of Sensitive Personal Information

We only use SPI for:

  • Travel identification

  • Commission payments

  • Verification
    We do not use SPI to infer characteristics.

6. Right to Non-Discrimination

You will not be denied services, charged different prices, or penalized for exercising your privacy rights.

17.6. HOW TO SUBMIT A PRIVACY REQUEST

You may submit a request under the CCPA/CPRA using the following:

📧 Email: privacy@livinlamagic.com
📞 Phone: +1-407-666-0080
🌐 Webform: www.livinlamagic.com/privacyca

To protect your privacy, we will verify your identity before processing requests.

Authorized agents may submit requests on your behalf, subject to verification and written authorization.

17.7. DATA RETENTION STATEMENT (CPRA REQUIREMENT)

We retain personal information for the duration necessary to:

  • Complete travel obligations

  • Provide support to clients and independent contractors

  • Maintain tax and accounting records

  • Comply with legal requirements

  • Prevent fraud and maintain system integrity

Retention periods vary by category and purpose.

17.8. NOTICE OF FINANCIAL INCENTIVE (If applicable)

At this time, LIVIN LA MAGIC does not offer financial incentives, discounts, or loyalty programs in exchange for personal information.
If such programs launch in the future, we will update this policy and provide required opt-in disclosures.

17.9. ADDITIONAL CPRA RIGHTS FOR INDEPENDENT CONTRACTORS

Because LIVIN LA MAGIC works with independent travel advisors, we additionally inform advisors located in California that:

  • Professional data, performance records, and training information may be retained for contract and regulatory reasons

  • Contractors may request access to or correction of employment-related personal information

  • Certain financial and compliance-related information may not be deleted due to tax or legal requirements

17.10. CONTACT FOR CCPA INQUIRIES

If you have questions related to this CCPA/CPRA Notice, contact:

LIVIN LA MAGIC LLC
DBA LIVIN LA MAGIC TRAVEL / LLM TRAVEL
Email: privacyca@livinlamagic.com