TERMS & CONDITIONS

Effective Date: 01/01/2021 | Last Updated: 12/01/2025 | LIVIN LA MAGIC LLC DBA LIVIN LA MAGIC TRAVEL

These Terms & Conditions (“Terms”) govern the use of the website, services, travel planning, travel booking, agent enrollment, and business operations provided by LIVIN LA MAGIC LLC, doing business as LIVIN LA MAGIC TRAVEL and LLM TRAVEL (“LIVIN LA MAGIC,” “we,” “us,” “our”).

By accessing our website, using our services, or booking any travel through us or our affiliated independent contractors, you agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of our website and services immediately.

1. DEFINITIONS

Client,” “Traveler,” “Guest” — any individual or entity purchasing or inquiring about travel services through us.

Advisor,” “Agent,” “Independent Contractor,” “IC” — individuals operating under our host agency for commissions.

Supplier,” “Vendor,” “Provider,” “Third-Party Provider” — hotels, airlines, cruise lines, tour operators, insurance companies, theme parks, transportation companies, booking platforms, and travel service suppliers.

Website” — www.livinlamagic.com, www.tern.travel and any affiliated digital platforms.

Booking” — any reservation, payment, or travel arrangement made through us.

2. USE OF WEBSITE

By using our website, you agree:

  • To provide accurate, complete, and real and your genuine information

  • To use the website only for lawful travel-related purposes

  • Not to disrupt, misuse, or attempt to gain unauthorized access to our systems

  • That all content, trademarks, designs, and intellectual property belong to LIVIN LA MAGIC and may not be copied, reproduced, or repurposed without written consent

3. ROLE OF LIVIN LA MAGIC

LIVIN LA MAGIC acts as an intermediary between clients/travelers, IC, travel agents/advisors and travel suppliers.
We arrange travel services on your behalf but do not own, operate, or control airlines, cruise lines, hotels, theme parks, tour operators, or transportation companies.

Therefore:

  • All bookings are subject to each supplier’s terms, conditions, and policies

  • LIVIN LA MAGIC is not responsible for supplier acts, omissions, errors, delays, service failures, schedule changes, government actions, or force majeure events

4. BOOKING CONDITIONS

4.1. Accuracy of Information

Clients are responsible for providing accurate names, dates, identification, payment details, and travel preferences.

Names must match the traveler’s passport/government ID exactly. LIVIN LA MAGIC is not responsible for fees resulting from incorrect information.

4.2. Payment Terms

  • Payment schedules vary by supplier

  • Deposits may be non-refundable

  • Some bookings require payment in full at the time of reservation

  • Payment processing may be handled by third-party providers

Failure to pay by deadlines may result in cancellation without refund.

4.3. Travel Documents

The traveler is solely responsible for securing:

  • Passports

  • Visas

  • Entry permits

  • Vaccinations or health certifications

  • Compliance with destination requirements

LIVIN LA MAGIC provides guidance but cannot guarantee document approval.

5. CHANGES, CANCELLATIONS & REFUNDS

5.1. Supplier Policies

All changes, cancellations, credits, and refunds are governed exclusively by the travel supplier’s policies.

Suppliers may impose:

  • Penalties

  • Fees

  • Non-refundable deposits

  • No-refund restrictions

  • Date-change fees

  • and others implications

LIVIN LA MAGIC does not control these policies now.

5.2. Agency Fees

LIVIN LA MAGIC may charge:

  • Planning fees

  • Change or cancellation service fees

  • Research fees

  • Itinerary development fees

Agency fees are non-refundable, even if the supplier issues no refund.

5.3. Force Majeure

We are not liable for disruptions due to events outside our control, including but not limited to:

  • Natural disasters

  • War or political unrest

  • Pandemics or health emergencies

  • Supplier insolvency

  • Transportation delays or cancellations

6. TRAVEL RISKS & RESPONSIBILITIES

Travel inherently involves risk. By booking with LIVIN LA MAGIC, you acknowledge:

  • Conditions, safety standards, and rules vary by country and supplier

  • Activities may involve dangers (water activities, adventure tours, wildlife, transportation, etc.)

  • We are not liable for injuries, loss of property, accidents, illness, or death

If you are a USA legal resident with a valid passport or Real ID. We highly recommend purchasing travel insurance.

7. TRAVEL INSURANCE

We strongly encourage all travelers to purchase travel insurance, including:

  • Trip cancellation

  • Delays

  • Medical emergencies

  • Evacuation

  • Lost luggage

Declining insurance is at your own risk.

8. THIRD-PARTY SUPPLIERS

When booking travel through LIVIN LA MAGIC, you agree:

  • We may share your information with suppliers to fulfill services

  • Suppliers may contact you directly regarding itinerary or policy changes

  • Supplier terms overrule our terms when related to their services

We are not responsible for:

  • Pricing errors

  • Overbooked flights, rooms, cruise cabins, tours, special events, theme parks tickets

  • Supplier cancellations

  • Itinerary changes

  • Technology outages from third-party systems

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, LIVIN LA MAGIC is not liable for:

  • Personal injury, property damage, or financial loss

  • Mistakes, omissions, or negligence by suppliers/providers

  • Acts of God, force majeure events, or political instability

  • Traveler failure to comply with rules, documents, or deadlines

  • Errors in traveler-provided information

  • Services not directly provided by LIVIN LA MAGIC

Our maximum liability shall never exceed the total amount paid to us for service fees (not including supplier payments).

10. INDEPENDENT CONTRACTORS (ADVISORS)

Independent contractors affiliated with LIVIN LA MAGIC agree to:

  • Abide by all legal, ethical, and brand guidelines by our consortia and us

  • Maintain confidentiality of client data

  • Operate using secure technology and CRM systems

  • Use the only approved vendor channels for bookings

  • Provide truthful and professional conduct any time

LIVIN LA MAGIC is not responsible for:

  • Advisor misrepresentation or negligence

  • Unauthorized travel advice given by an IC

  • Unauthorized communication or payments made outside approved channels

Clients booking through an IC acknowledge that the advisor is an independent business operator, not an employee of LIVIN LA MAGIC.

11. DATA PRIVACY

Use of our services is also governed by our Privacy Policy, which explains:

  • How we collect and use data

  • How we share data with suppliers

  • Your rights under privacy laws

  • Agent-specific confidentiality rules

California residents also have rights under the CCPA/CPRA.

12. WEBSITE CONTENT AND INTELLECTUAL PROPERTY

All content on our website—including text, images, logos, branding, designs, guides, PDFs, and digital resources—is the property of LIVIN LA MAGIC and protected by copyright laws.

You may not:

  • Copy

  • Distribute

  • Reproduce

  • Modify

  • Sell

  • Create derivative works

without written permission.

13. DISPUTE RESOLUTION & GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute shall be resolved exclusively through:

  • Binding arbitration in the State of Florida, or

  • A court of competent jurisdiction located in Osceola, Florida

You waive the right to participate in class-action litigation.

14. SEVERABILITY

If any part of these Terms is determined unenforceable, the remainder will continue in full effect.

15. MODIFICATIONS TO TERMS

We may revise these Terms at any time. Revised versions will be posted on our website with an updated effective date.

Continued use of our services constitutes acceptance of the updated Terms.

16. CONTACT INFORMATION

For questions about these Terms & Conditions, contact:

LIVIN LA MAGIC LLC
DBA LIVIN LA MAGIC TRAVEL / LLM TRAVEL
📧 Email: info@livinlamagic.com
🌐 Website: www.livinlamagic.com
📍 Address: 1633 Future Way #312, Celebration FL 34747